Privacy Policy

1. Introduction

CelestInfo ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website at www.celestinfo.com (the "Website") and who use our technology consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or engage with our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.

2. Information We Collect

Personal Information You Provide

When you fill out our contact form or subscribe to our newsletter, we may collect the following personal information:

• Name – to identify you and personalize our communication
• Email address – to respond to your inquiries and send requested information
• Phone number – to contact you regarding your inquiry if needed
• Message content – the details you provide in your inquiry or contact form submission

Automatically Collected Information

When you visit our Website, certain information is collected automatically through cookies and similar tracking technologies, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• IP address (anonymized where applicable)
• Device type and screen resolution
• Geographic location (country/region level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries: To reply to your contact form submissions and provide information about our consulting services
• Service delivery: To communicate with you about projects, proposals, and engagements
• Newsletter communications: To send you our monthly updates about data engineering, Snowflake tips, and industry insights (only if you opt in)
• Website improvement: To analyze how visitors use our Website and improve user experience, content, and functionality
• Analytics: To understand traffic patterns, measure the effectiveness of our content, and optimize our marketing efforts
• Legal compliance: To comply with applicable laws, regulations, or legal processes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.

Google Analytics 4 (GA4)

We use Google Analytics 4 (Measurement ID: G-ZRRKKM4BQC) to collect and analyze information about how visitors interact with our Website. GA4 uses cookies to gather data such as:

• Number of visitors and sessions
• Session duration and bounce rate
• Pages viewed and navigation paths
• Traffic sources and referral information
• User demographics and interests (aggregated and anonymized)

Google Analytics data is processed in accordance with Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Website may not function properly if cookies are disabled.

5. Third-Party Services

We use the following third-party services to operate our Website and deliver our services:

Web3Forms

Our contact form and newsletter subscription form are powered by Web3Forms. When you submit a form on our Website, your information (name, email, phone number, and message) is transmitted through Web3Forms to deliver your inquiry to us. Web3Forms processes this data in accordance with their own privacy policy.

Google Services

We use Google Analytics 4 for website analytics and Google Search Console for search performance monitoring. These services may collect data as described in their respective privacy policies.

Content Delivery Networks

We use third-party CDNs (such as Bootstrap CDN, Font Awesome, and Google Fonts) to deliver stylesheets and fonts. These services may collect anonymized usage data such as IP addresses for the purpose of delivering content efficiently.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• SSL/TLS encryption for all data transmitted between your browser and our Website
• Secure handling and storage of contact form submissions
• Limited access to personal data on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining strong safeguards around your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and newsletter subscriptions are retained for the duration of our business relationship or until you request removal.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to access: You can request a copy of the personal data we hold about you
• Right to correction: You can request that we correct any inaccurate or incomplete personal data
• Right to deletion: You can request that we delete your personal data, subject to certain legal exceptions
• Right to restrict processing: You can request that we limit how we use your personal data
• Right to data portability: You can request a copy of your data in a structured, commonly used format
• Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time
• Right to opt out: You can opt out of receiving newsletter communications at any time by contacting us

To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information promptly.

10. Links to Other Websites

Our Website may contain links to third-party websites, including social media platforms (LinkedIn, Instagram, X) and external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to notify you, such as posting a prominent notice on our Website.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: